Due to the nature of this service, all sales are FINAL. Please take extra care in choosing the correct style, size, and color.
EXCEPTIONS The only exceptions to the refund / exchange policy are as follows: - The artwork of the item isn't the same as the one that you ordered - The color(s) of the artwork are incorrect - The item is in hurt or damaged condition upon arrival - The item isn't the correct style, size, or color that you ordered (aligning with our records)
In these cases, our printing and fulfillment company, Printful, will assist you and CGPA / Alchemy in getting you the correct item. Email firstname.lastname@example.org to report the issue.