Returns / Exchange Policy

​Due to the nature of this service, all sales are FINAL.
Please take extra care in choosing the correct style, size, and color.

EXCEPTIONS
The only exceptions to the refund / exchange policy are as follows:
- The artwork of the item isn't the same as the one that you ordered
- The color(s) of the artwork are incorrect
- The item is in hurt or damaged condition upon arrival
- The item isn't the correct style, size, or color that you ordered (aligning with our records)

In these cases, our printing and fulfillment company, Printful, will assist you and CGPA / Alchemy in getting you the correct item.
Email kennithwatts@carolinagold.org to report the issue.
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